Official Policy Document • JJuma Global Solutions Limited • Last Updated: August 2026
Welcome to JJuma Market, a marketplace operated by JJuma Global Solutions Limited.
JJuma Market allows businesses, developers, freelancers, creators, and merchants to sell digital products, professional services, and physical products through our platform.
By accessing or using JJuma Market, you agree to these Terms and Conditions. If you do not agree, please do not use the platform.
You must be at least 18 years old or have legal authority to enter into binding agreements.
You are responsible for maintaining the security of your account.
JJuma Market provides the technology platform that connects buyers and sellers.
JJuma Market is not the owner of products or services listed by independent sellers.
Each seller is responsible for:
Users agree to:
We may suspend or terminate accounts that violate these Terms.
When a buyer places an order:
JJuma Market may charge platform fees, commissions, or transaction fees where applicable.
Applicable fees are displayed before checkout.
Sellers must own or have permission to sell all content uploaded.
Uploading copyrighted material without permission is prohibited.
JJuma Market provides the marketplace "as is."
We do not guarantee uninterrupted service and are not responsible for losses resulting from:
We may suspend accounts involved in:
We may update these Terms at any time.
Continued use means acceptance of the updated Terms.
JJuma Global Solutions Limited respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal information.
We may collect:
Payment information is securely processed through licensed payment partners.
JJuma Market does not store complete card numbers or sensitive payment credentials.
We use information to:
We only share information with:
We never sell your personal information.
We implement appropriate technical and organizational measures to protect your data.
You may:
We use cookies to improve user experience. More details are available in our Cookie Policy.
Questions about privacy may be sent to our support team at support@jjuma.com.
Refund eligibility depends on the type of purchase and the seller's published policy.
Because digital products are downloadable immediately after successful payment, they are generally non-refundable once access has been granted.
Refunds may be considered when:
Buyers may cancel before work begins where allowed by the seller.
Once work has started, refunds depend on:
Refunds and returns follow the seller's published return policy.
Duplicate payments caused by technical issues will be investigated and refunded where confirmed.
Customers should contact JJuma Market before initiating a chargeback.
Fraudulent chargebacks may result in account suspension.
JJuma Market may assist in resolving disputes but reserves the right to make decisions based on available evidence.
This Seller Agreement applies to everyone selling products or services on JJuma Market.
Sellers agree to:
Sellers must not:
Sellers are responsible for setting accurate prices. Hidden fees are prohibited.
Sellers must deliver within the stated delivery period. Repeated late deliveries may affect seller performance.
Buyers may leave honest reviews. Manipulating ratings or reviews is prohibited.
Sellers confirm they own or have permission to sell uploaded content.
JJuma Market may request identity or business verification before allowing sales or withdrawals.
Seller accounts may be suspended for:
Seller earnings become eligible for withdrawal according to platform settlement schedules after successful payment confirmation and applicable review periods.
The following products and services are strictly prohibited on JJuma Market:
Including stolen goods, counterfeit goods, forged documents, illegal software, hacked accounts.
Including pornography, escort services, sexually explicit material, adult live services.
Including firearms, ammunition, explosives, weapon parts.
Including illegal drugs, narcotics, controlled substances sold without authorization.
Including pyramid schemes, money laundering, investment fraud, fake loans, fake charities.
Including pirated software, cracked software, leaked source code, copyrighted media without authorization.
Including harmful chemicals, dangerous biological materials, unsafe medical products.
Including passports, driver's licences, academic certificates, identity cards.
Unauthorized gambling services or betting activities prohibited by applicable law.
Services intended to facilitate fraud, scams, or illegal financial activity.
JJuma Market may remove listings, suspend accounts, permanently ban sellers, freeze payouts, and report illegal activity to relevant authorities.